Refund policy
Refund Policy
At Faithful Flowers Boutique, every arrangement is thoughtfully handcrafted and custom designed specifically for you. Because of the personalized nature of our work, we are unable to offer refunds once an order has been confirmed.
Deposits
All deposits are non-refundable. Your deposit secures your booking, reserves materials, and allows us to begin planning and sourcing florals for your unique design.
Custom Orders
Each piece is created to your requested style, colour palette, and vision. As a result, custom orders cannot be returned or refunded.
If You Have a Concern
Your satisfaction is important to us. If you have any questions, concerns, or special requests regarding your order, please contact us as soon as possible at juliavannorden@gmail.com. We will always do our best to find a fair and reasonable solution whenever possible.
Thank you for supporting handmade artistry and choosing Faithful Flowers Boutique to create something beautiful that will be cherished for years to come.